Archive for the ‘Marketing’ Category

Revitalize Your Business With The Help Of The Web

So you’ve come up with a hot product and a great business model.  However, like many small businesses, the recession has left you with less than stellar sales results.  And when sales are down, more often than not, profits are too.

So what are the keys to revitalize your business?  How do you stand out from the competition?  Here some are ideas:

1.  Quality is job number one.  For a perfect turnkey experience, focus on customer service even prior to the sale by understanding their problem/need, providing solution, and articulating your core difference. Keep your customers satisfied at all times and turn them into partners.  Happy customers are retained customers.

2.  Utilize YouTube.  Think visually.  If a picture is worth a thousand words, a narrated video is

Reaching Customers In A Few Well-Chosen Words

Large companies such as McDonald’s and IBM often boast marketing budgets comparable to a third world country’s gross domestic product.  So how’s a small business owner to compete?

The answer is short:  in 140 characters or less.

Well, who hasn’t heard of Twitter, a free micro-blogging service that lets users share “tweets” — brief text messages less than 140 characters long that subscribers or “followers” can read and redistribute?  Twitter’s popularity is booming.  With about 75 million users who send more than 50 million instant instant updates a day via computer or mobile phone, it’s a classic case study in frequency and reach.

No surprise, then, that industry leaders such as Starbucks (@Starbucks), Dell (@DellOutlet), and Zappos (@Zappos) all use Twitter to drive direct sales, offer promotional discounts,  and engage

Marketing To Your Existing Customers

If the people already know you, buy from you and trust you, you can ask them to do things like sign up for a managed or retained service, or perhaps buy additional or upgraded products.  That same request on a cold list (or list of people who don’t know you) is very difficult and in most times will not work.  You’ll need to use email to drive them to a website to sign up for a free “something”, download a free report, sign up for a seminar, or some other ‘baby step’ action that will lead toward making the sale.

Speaking of email, well, I’m definitely a fan of email marketing.  It’s not only easy and inexpensive to do, it can also be a powerful marketing tool if done right.  Ideally, email marketing should be personalized and definitely relevant.  It should also be appropriate for achieving the goal you want.  You can definitely use email as a tool to market and sell not only to your prospects, but to your existing customers as well.

Here are a few quick tips and lessons . . .

First, make sure you have all your clients’ and prospects’ email addresses – but make sure you get them the legitimate way!  Have them opt-in on your website.  When sending an email, always give your subscribers the opportunity to unsubscribe.

Marketing On A Tiny Budget

Small BudgetMore and more small business owners are finding ways to cut costs.  However, there are areas in your business that you can’t afford not to spend money on such as Marketing.  There are ways to get the word out about your business that won’t cost you an arm and a leg.  If you have a tiny marketing budget, you can try the following examples.  I’m pretty sure there are other entrepreneurs that may find a few marketing ideas to try as well.

Word-of-mouth advertising and referrals cost nothing yet very powerful. There are a couple of ways to go about this. Contact your customers and ask them to refer a friend or a business associate. Or, you can ask each of your friends and relatives to recommend three of their friends. Then, write a letter to them introducing your services. Generally when you have customers that appreciate your service they are usually happy to help you stay in business.

Sell, Sell, Sell

Get The Order We all have to sell, whether we realize it or not.  For those of us who own our business, we have products and/or services to sell.  Some make their living selling goods and services offered by their employers.  Even if you’re not a salesperson by profession, you still have to sell.  Anytime you need to convince someone to agree with you or get buy-in to your latest scheme, you are selling.  You have to sell if you want that plum project.  How about if you want to manage that high-profile account, or if you want your boss’ approval on your latest plan?  Well you have to sell and get the order.  To be a salesperson who sells, consider these :

  1. Know your customer
  2. Identify your customer’s pain points and needs
  3. Determine how your “product” will solve or satisfy your customer’s needs
  4. Make the “sales call”
  5. Ask for the order
  6. Develop an unshakable attitude of persistence and tenacity.  Be prepared to make as many sales calls as are necessary to get the order
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