May 13th, 2010 
Maria Helm 
So you’ve come up with a hot product and a great business model. However, like many small businesses, the recession has left you with less than stellar sales results. And when sales are down, more often than not, profits are too.
So what are the keys to revitalize your business? How do you stand out from the competition? Here some are ideas:
1. Quality is job number one. For a perfect turnkey experience, focus on customer service even prior to the sale by understanding their problem/need, providing solution, and articulating your core difference. Keep your customers satisfied at all times and turn them into partners. Happy customers are retained customers.
2. Utilize YouTube. Think visually. If a picture is worth a thousand words, a narrated video is
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