Posts Tagged ‘email’

Marketing To Your Existing Customers

If the people already know you, buy from you and trust you, you can ask them to do things like sign up for a managed or retained service, or perhaps buy additional or upgraded products.  That same request on a cold list (or list of people who don’t know you) is very difficult and in most times will not work.  You’ll need to use email to drive them to a website to sign up for a free “something”, download a free report, sign up for a seminar, or some other ‘baby step’ action that will lead toward making the sale.

Speaking of email, well, I’m definitely a fan of email marketing.  It’s not only easy and inexpensive to do, it can also be a powerful marketing tool if done right.  Ideally, email marketing should be personalized and definitely relevant.  It should also be appropriate for achieving the goal you want.  You can definitely use email as a tool to market and sell not only to your prospects, but to your existing customers as well.

Here are a few quick tips and lessons . . .

First, make sure you have all your clients’ and prospects’ email addresses – but make sure you get them the legitimate way!  Have them opt-in on your website.  When sending an email, always give your subscribers the opportunity to unsubscribe.

How to Nurture Your Leads

If you’re selling to businesses it can be challenging  not only getting leads in the door, but what you do with those leads once they’re in.  After all, the last thing you want your leads to do is “cool down.”  Here are 4 things you might do to keep your leads HOT.

Identify Your Leads

Once you have a lead you need to identify what type of lead they are. Many businesses identify leads as hot, warm or cold depending on what the sales cycle is. Some businesses identify leads based on when they think they’ll be making their purchase of a product or service; 1-3 months, hot, 3-6 months, warm, or 6-9 months, cold.

Another way would be to ask what their budgets are or when they’ll be making their purchasing decision. It could even be that a lead isn’t going to buy for 5 months but they’re ready to spend 4x what someone who is going to buy sooner would spend.

It’s up to you and your business how you’d like to identify you leads but make sure you do it!

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